Concierge Healthcare Advocacy and Consultation

Common Scenarios for our unique concierge service:

Scenario #1

Your primary care physician has referred you to a specialist after a suspicious medical finding. You feel overwhelmed and want a person with medical knowledge to listen in on the appointment with the specialist and provide you with detailed notes to refer to after the appointment.

Scenario #2

Your loved one lives in a different city and is usually accompanied by a caregiver to doctor appointments. Often neither the caregiver nor patient can clearly explain the visit outcomes. The CCTX visit synopsis will provide you with peace of mind and a record which makes sense of the visits. With written patient permission (where needed), a copy of the visit synopsis can be forwarded to anyone in the family no matter where they are in the world. 

Scenario #3

Faced with the prospect of rotating in-home caregivers, CCTX provides a homecare evaluation with recommendations for supplies and other items needed. We create a notebook with all important contacts, medication and care needs. Each notebook is created with information and sections to be updated after each important change to care.

How it works

After an introductory (telephone) visit, we evaluate your specific needs and goals. We can accompany to medical appointments where we scribe, ask questions and translate the medical jargon into an organized visit synopsis. Helping patients understand exactly what the medical team says at each visit is invaluable to both the patient and family. Depending on your scenario, we also offer home visits to provide consultation around home care needs.

We provide peace of mind to reduce the stress of medical visits. Our services include:

  • We ensure patients have virtual support during medical appointments, offering comfort and assistance remotely. We can also provide in-person support upon request.

  • We simplify complex medical terminology, making it easier for patients to understand their health information.

  • We provide clear and concise explanations of medical procedures and treatments, empowering patients with knowledge about their healthcare.

  • We create detailed summaries of medical visits, enhancing patient understanding and facilitating communication with healthcare providers.

  • We empower patients with knowledge about their diagnoses and treatment plans, fostering informed decision-making and engagement in their healthcare journey.

  • We facilitate collaborative decision-making between patients and healthcare providers, ensuring that individuals actively participate in their care.

  • We connect patients with reputable healthcare professionals, ensuring access to specialized and high-quality care.

  • We assist in finding suitable caregivers, addressing the support needs of patients in various healthcare situations.

  • We provide guidance on creating a suitable home environment and meeting specific care requirements for optimal patient well-being.

  • We maintain open communication with the patient's loved ones, keeping them informed about the patient's health status and progress with the patient's consent.